Work
OneScale Studio is a young studio. The builds below are concept projects we shipped ourselves to prove out each service — real client case studies will replace them as projects complete.
A self-serve portal letting subscription customers pause, skip, or change plans without contacting support.
Built as a standalone web app connected to a payments provider via API, with an admin view for the operations team to see upcoming orders at a glance.
An AI agent trained on product documentation that resolves routine support questions and escalates the rest.
Includes a retrieval layer over the knowledge base, a confidence threshold for handing off to a human, and a usage dashboard for the support team.
A cross-platform mobile app for scheduling pickups and tracking order status in real time.
Shipped to both app stores with push notifications for status changes and an offline mode for weak-connectivity areas.
A background sync service connecting a warehouse system and an order platform that previously required manual reconciliation.
Runs on a scheduled sync with conflict handling, plus a single dashboard showing stock and order status together.