Developers

Build on OneScale Agents, or deploy OneScale Employees

Write custom call logic against the agent API, or skip straight to a pre-wired industry template. Either way, telephony, transcripts, and analytics come included.

OneScale Agents — create an agent

const agent = onescale.agents.create({
  name: "Front Desk",
  voice: "warm-en-in",
  onCall: async (ctx) => {
    const slot = await ctx.tools.checkCalendar();
    return ctx.say(`We have ${slot} open — want that?`);
  },
});

→ 201 Created
  phone number provisioned, agent live

OneScale Employees — deploy a template

const employee = onescale.employees.deploy({
  industry: "restaurants",
  connectors: ["square"],
  phoneNumber: "+1 415 555 0148",
});

→ 201 Created
  Restaurant AI Employee live, menu synced from Square

What happens between the ring and the receipt

The phone rings

OneScale Agents picks up in under a ring, in the business's own voice and language.

The caller talks, not clicks

It follows the conversation wherever it goes, checking the menu, the calendar, or the order along the way.

The task lands where it belongs

An order in the POS, a booking in the calendar — done before the call ends.

What's included at the API layer

Streaming speech, both directions

Text to speech and speech to text built for live calls, with first audio byte in under 300ms and full support for barge-in and interruptions.

Full agent runtime

A visual call-flow builder for the common cases, plus a complete API and SDK when you need custom logic, tool calls, or memory across sessions.

Telephony included

Phone numbers, call routing, recordings, live transcripts, and analytics are provisioned by default — no separate telephony vendor to wire up.

Bring your own stack

Connect to the calendar, CRM, or POS you already run through webhooks and pre-built integrations, without migrating existing systems.

Prefer to configure rather than integrate an API directly? See OneScale Employees for ready-made, industry-specific employees you can set up without writing code.