Pricing
Priced on usage, not seats
There's no flat licence fee to unlock the platform. Pricing scales with call volume and the integrations you connect, so a single-location business and a multi-location one pay for what they actually use.
Single location
Starter
For one business getting its first OneScale AI Employee live.
- One phone number, one OneScale AI Employee
- Core industry template of your choice
- One POS / calendar / CRM integration
- Call transcripts & basic analytics
- Email support
Multiple locations
Growth
For a business scaling the same employee across locations.
- Everything in Starter
- Multiple phone numbers & locations
- Multiple integrations per location
- Priority routing & human hand-off rules
- Priority support
High volume or custom needs
Enterprise
For teams that need custom limits, security, or support.
- Everything in Growth
- Custom call volume & concurrency
- SSO, audit logs, data residency options
- Dedicated onboarding & support
- Custom contract & SLA
Pricing FAQ
How is usage priced?
Pricing is based on call volume and the integrations you connect — there's no flat licence fee for the platform itself. We'll size a plan around your actual call volume during setup.
Do I need a developer to get started?
No. Starter and Growth plans are built for a business owner to configure through guided setup. Custom logic beyond the templates is where a developer becomes useful, not required.
Can I change plans later?
Yes. Most businesses start on Starter for one location and move to Growth once the first employee proves out.
Is there a contract?
Starter and Growth are month to month. Enterprise plans typically run on an annual contract with a custom SLA.
Looking for a custom build instead of an off-the-shelf employee? See what OneScale Solutions ↗ builds for teams that need something bespoke.